What is the Value of a Fractional CMO?
Fractional CMO = A part-time senior marketing leader who combines strategy with execution
You understand that you could benefit from high-level strategy, but it's hard to bring on a full-time marketing resource. That's where the expertise of a fractional (part-time) CMO comes into play. A seasoned brand & marketing executive can wisely guide you on strategies and tactics to deliver ROI and bring on the appropriately skilled resources to get the job done. What else can a CMO help accomplish?
- Guide you to better understanding your current customers and how to intentionally reach new audiences
- Execute and implement customer experience and marketing strategies at a higher level than you are right now
- Care about your business and customers as though it were their own
- Review and build internal processes and teams to create efficiencies
- Help you track and interpret customer feedback to proactively innovate your products and services
Areas of focus:
Chief Storyteller : Create an appropriate, targeted strategy that aligns with your business goals
Customer Champion : Understand your target customers and specific marketplace in depth
Capability Builder : Review and build internal processes and teams to create efficiencies
Innovation Catalyst : Helping you track and interpret customer feedback to proactively innovate your products and services
Growth Driver : Focus on priority setting and ensure your business growth is on track
What are the Components that a CMO can put in place for you?
Customer Experience Strategy
- Experience vision statement and outcomes
- Customer journey map creation
- Customer feedback loop creation
Branding
- Logo & corporate identity development
- Messaging and positioning
- Thought leadership development
- Infusing brand identity into every step of the pipeline
Foundation Marketing
- Marketing strategy
- Marketing touchpoints and tactics
- Collateral
- Content strategy and content repurposing opportunities
- Media mix (Paid / Earned / Owned / Shared)
- Sales enablement tools
Integrated Campaigns
- Lead generation
- Outbound calling campaigns
- Tradeshow / event planning
Leadership & Strategic Planning
- New product / service launches
- Go-to-market strategy
- Identify new audiences
- Build or inspire internal marketing teams
Measurement
- Outcome based marketing
- Tracking methods, tools and ongoing reporting
- Integration with CRM
- NPS and user feedback
What does a Fractional CMO Relationship Structure Look Like?
The great thing about this relationship is that it's fluid and can be adapted to your business needs. Perhaps you need an expert to come in for a few days with your team to review what you've built. Or perhaps its a short or longer term contract requiring just a few hours per week to help establish and work a plan with your team.
Contact LLXD to start the conversation on what might work for you.